Privacy Policy

Last Updated: December 16, 2025

1. Introduction

Welcome to Inspect Stack Pro ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service platform designed for home inspection businesses (the "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us when you register for an account, create or modify your profile, set up your tenant workspace, or communicate with us. This information may include:

  • Account Information: Name, email address, phone number, company name, and password.
  • Business Information: Company address, logo, inspection license numbers, and team member details.
  • Payment Information: Credit card details and billing address (processed by our third-party payment processor, Stripe).
  • Customer Data: Information about your clients (homebuyers/sellers) and real estate agents that you input into the system, such as names, property addresses, and contact details.
2.2 Information We Collect Automatically

When you use our Service, we may automatically collect certain information, including:

  • Usage Data: Details about how you use the Service, such as the features you access, the reports you generate, and the time spent on the platform.
  • Device Information: Information about the device you use to access the Service, including IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We use cookies to maintain your session, remember your preferences, and analyze usage patterns.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service.
  • Process transactions and send related information, including confirmations and invoices.
  • Send you technical notices, updates, security alerts, and support messages.
  • Respond to your comments, questions, and requests.
  • Monitor and analyze trends, usage, and activities in connection with our Service.
  • Develop and train artificial intelligence and machine learning models to enhance our features (e.g., automated defect recognition).
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.

4. Data Ownership & Inspection Reports

You retain ownership of the data you input into the Service, including your inspection reports, client lists, and photos ("User Content"). We do not use your confidential inspection data for our own marketing purposes or sell it to third parties.

We may use aggregated, de-identified data (which cannot be used to identify you or your clients) for industry analysis, benchmarking, and improving our Service, including the training of our internal AI models.

5. Sharing of Information

We may share your information in the following situations:

  • With Service Providers: We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processing, email delivery, hosting).
  • For Legal Reasons: We may disclose information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. This includes using encryption for data in transit and at rest, and maintaining strict access controls.

7. Your Rights and Choices

You may update, correct, or delete your account information at any time by logging into your account settings. If you wish to delete your account entirely, please contact our support team.

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Inspect Stack Pro
Email: [email protected]